My Why

Late last year, I caught a video on my Facebook feed called Simon Sinek on Millennials in the Workplace. I rarely click video links because I tend to browse social media when I am around other people and the audio can be distracting and frankly I just prefer to read and add my own audio track. But, this video was posted by someone I respect and so I clicked.

Over the course of 15 minutes I listened as Mr. Sinek shared his point of view on the 75 million individuals born after 1984, including stating that they were troubled and hard to manage, mostly due to bad parenting and technology. It was interesting and thought-provoking; I recommend you watch it. But my biggest take away was not some new enlightenment around Millennials, it was something much simpler.

I decided I wouldn’t want to have a beer with Simon.

As someone who enjoys both interesting people and ideas that’s weird, right? There was a smart, articulate person — someone who I was certain could get an audience with nearly anyone and whose videos have generated millions of views — and my first thought was that I would turn down the chance to sit down with him one-on-one. To be honest it made me feel a bit awkward, but I couldn’t get past the fact that while I liked his ideas I didn’t much like his attitude. Listening to his words and watching his mannerism I came away thinking that he was the kind of person who thought he had everything figured out. And, frankly, I prefer to talk with people who believe they are still learning.

And that’s why I was bemused when, a few months later, I found myself on treadmill watching TED videos and there he was again. This time his name was attached to a talk called How great leaders inspire action and faced with three words that I love (leader, inspire and action) I clicked. I may not want to chat with the guy, I reasoned, but that was no reason to say no to good content.

I’m glad I clicked.

At the center of his talk was the idea that “people don’t buy what you do, they buy why you do it.” In his version of the golden circle you start with a clear why, and then the how and what follow authentically and lead to great results. I loved it and immediately started articulating the importance of why with my team. As an idea, it fit nicely into my mental model of leadership and eventually I found the time to listen to Start with Why, the 2009 book he wrote around this idea. Perhaps not surprisingly, as I’ve listened to the book I found myself wondering, “What’s my why?”

(Note: It’s harder than you might imagine to answer that question without sounding like a self-important blowhard.)

But I managed to push that feeling aside and I’ve decided that my why is simple. I believe in the unique human possibility to grow and — through that growth — create something of value. I see it as my “why” to seek out and support that opportunity for growth in every aspect of my life. Nothing is more exciting for me that finding someone (myself included!) at a growth cross-roads and being able to give them a nudge of support to make it to the next level. Talking to someone days or even years later and hearing their growth story can put a smile on my face for hours — finding out that something I did helped them get there can last for days. My why comes through authentically in every part of my what — my fervor for academics, my approach to marriage and mothering, my non-linear career, my blog and my love of mentoring. I regularly get asked why I’m not a teacher; I answer that I teach every day, anyone who is willing to learn.

It may be one of my life’s ultimate ironies that someone who struck me as having nothing to learn gave me a framework to articulate my why — a why framed in the power of growth. But, I think it just reinforces the fact there is something to be learned from everyone and every situation if you can get past one small challenge.

You have to be willing to click the link — and listen long enough to hear it.

The Undo Button

I hate that moment. You know, the one where your stomach drops and you are sure you have made absolutely the wrong call. You zigged instead of zagging. You opened your mouth when it should have stayed closed, or closed it when you should have said something. You stepped out on the ledge, or stayed in the fort. You didn’t make that left turn at Albuquerque.

Whenever I find myself in those moments I mentally reach for an undo button, like the one I use so frequently in Excel. The button that allows me to quickly get back on track and leave that misguided moment behind. The button that lets me try things without consequences. To say, “well that didn’t work the way I thought” or “hmmm, maybe there’s a better way”. Click, click, click and you’re right back where you started, ready to try it over again. Do over — no harm, no foul.

Unfortunately, life doesn’t have an undo button, it just has an “I’ll learn from it” button. The “I’ll learn from it” button feels crappy to press it because nothing really happens. You only feel better about pushing it years later with some time and tears behind you, when you’re talking to someone considering the same choice and you can say, “It’s up to you, but if I had it to do over again…”

But, I’ve found one thing I hate more than going through that moment: watching someone I love go through that moment.

Nothing prepares you for the out of body experience of watching someone you love make the wrong call. Seeing them realize they can’t change it and struggle with how to address it. Holding them through their tears and fears as their brain cycles through the what-ifs and the should’ve-beens trying to get everything back to where it was before. Reaching with them to try to click the undo button.

Click. Click. Click. But, the undo button doesn’t work any better when two people try to click it.

Harder still, I’m not sure you can give someone an “I’ll learn from it” button — I’m pretty sure you have to pick that one up for yourself. And, I recall that it took me several futile attempts to find an undo button before I bought into mine.

Of course, making the wrong call is a part of life. With time and space, I can’t think of any wrong calls in my life that haven’t turned into learning moments. I’m very comfortable with that. I just wasn’t prepared for the fact that I’m not comfortable yet watching the people I love struggle through it.

So, where’s the button for that?